Luckily for me I found one folder that showed up the content in Windows 10 Photo app and after comparing the folder permission I noticed that The Photos app on Windows 10 uses the System account to access the folders!So in order to fix No readable photos, videos, or folders found error grant the user at least read access to your folder and files will show.Right click the folder, select Properties. Select the Security tab, click on the Add. Button, type SYSTEM into the Enter the object names to select (examples): box, and click OK. Then click Apply or OK on the Permissions for folder name box, and OK on the folder name Properties box. Set your folder how you normally would in the app and enjoy the album updates.I think it is a poor design choice, by Microsoft but at least it works for me.
Fixed: No new pictures or videos were found on this device 70 Replies I’m using Windows 7, trying to transfer photos from my digital camera to my laptop for the second time, but the Import Pictures and Videos wizard won’t let me. June 2017 - Having had the same problem 'No new photos or videos' on my iPhone when I tried to transfer photos to my laptop, I tried some of the fixes on this thread (others seemed too complicated for me!) and nothing worked. However, quite by accident, I opened iTunes on my laptop (windows 7) and got a pop-up to say my 'session had expired'.